Associate Professor, Management
Contact Information
Email: ooneill@gmu.edu
Phone: (703) 993-4216
Office Location: 9900 Main Street
Office Hours: Monday 12 - 1:15 p.m.; Wednesday 6 - 7:15 p.m. and by appointment
Personal Websites
Biography
Olivia (Mandy) O'Neill is an associate professor of management at the George Mason University Costello College of Business. She received her PhD in organizational behavior from the Stanford Graduate School of Business.
Prior to teaching at Mason, she was on the faculty at The Wharton School, University of Pennsylvania, and the Terry College of Business, University of Georgia. O'Neill's research focuses on the interrelationships among emotions, organizational culture, and gender.
She is interested in how conceptualizing organizational culture as a function of emotions (e.g., compassion, pride, joy, anger) and gender (i.e., masculinity and femininity) enhances the link between culture and a number of individual, team, and organizational processes and outcomes, including decision-making, attitudes, career success, health behavior, corporate strategy, and financial performance.
Research Interests
- Emotions in the workplace
- Organizational culture
- Gender in the workplace
- Careers
Education
- PhD - Organizational Behavior, Stanford Graduate School of Business
- BS - Psychology, University of Maryland
Research and Awards
- Presented the paper titled, “Manage Your Emotional Culture” at the Harvard Business Review Brasil Fórum Liderança e Cultura Organizacional in Sao Paulo, Brazil in 2016.
- Presented the paper titled, “When Distance Makes the Heart Grow Fonder: Semiconductor Culture and its Influence on Work Relationships” at the Cornell Relationships Roundtable in Cornell, New York in 2016.
- Published an article titled, “Manage your Emotional Culture” (coauthored with Sigal Barsade) in the Harvard Business Review in 2016.
- Nominated for a Teaching Award from George Mason University in 2015 and a Teaching Award from OSCAR in 2015.
- Presented the paper titled, “Compassion and Love: The State of the Research” at the The Octagon Conference, Life University in Atlanta, Georgia in 2016.
- Presented the paper titled, “Emotional Culture in an Organization in Crisis: The Buffering Effect of a Culture of Companionate Love on a Culture of Anxiety.” at the Academy of Management Meeting in Anaheim, California in 2016 (with coauthors Sigal Barsade and Francesco Sguera).
- Received the Best Published Paper Award for a 2014 Administrative Science Quarterly article from Positive Organizational Scholarship Biannual Conference in 2015 for the article titled “What’s Love Got to Do with It? A Longitudinal Study of the Culture of Companionate Love and Employee and Client Outcomes in a Long-term Care Setting.”
- Received a Research Award from the Academy of Management Discoveries (AMD) in 2014.
- Nominated for a Teaching Award from OSCAR in 2014.
- Presented the paper titled, “Companionate Love in Work Organizations” at the Stanford University Center for Compassion and Altruism Research and Education (CCARE) Compassion and Business Conference in Stanford, California.
- Presented the paper titled, “The Effects of Joking in a Technology Training Center” at the Academy of Management Annual Meeting in Vancouver, Canada (with coauthor Reuben Thomas).
- Presented the paper titled, “Emotional Culture Practices and the Relational Functions of Joviality and Companionate Love” at the Academy of Management Annual Meeting in Vancouver, Canada in August 2015 (with coauthor Nancy Rothbard).
- Presented the paper titled, “Differentiating Among Positive Emotions through a Multi-Method Study of Masculinity and Emotional Culture” at the Positive Organizational Scholarship Research Conference in Lake Buena Vista, Florida in June 2015 (with coauthor Nancy Rothbard).
- Published an article titled, “What's Love Got To Do With It? A Longitudinal Study of the Culture of Companionate Love and Employee and Client Outcomes in the Long-Term Care Setting” (coauthored with Sigal Barsade) in Administrative Science Quarterly in 2014.
- Published an article titled, “What’s Love Got to Do with It? A Longitudinal Study of the Culture of Companionate Love and Employee and Client Outcomes in the Long Term Care Setting” (with co-author) in Administrative Science Quarterly.
- Presented the paper titled, “Goals Just Want to Have Fun: A Multi-Method Study of the Emotional Culture of Humor and Employee Performance” at the Wharton Emotional Connections in Retailing Conference in Philadelphia, Pennsylvania in May 2013.
- Was the keynote speaker at the Women at Work: Career Challenges and Professional Advancements, UCSD in San Diego, California in March in 2013.
- Presented the paper titled, “What's Love Got to Do With it? A Longitudinal Study of the Influence of a Culture of Companionate Love on Employee and Client Outcomes in the Long-Term Care Industry” at the Center for Caring and Altruism Research (CCARE) Compassion and Business Conference. Stanford University in Stanford, California in April in 2013.
- Presented the paper titled “Extinguishing emotions: Expressive Suppression of Emotions in Masculine Organizational Cultures” at the Academy of Management Annual Meeting in Boston, Massachusetts in 2012 (with coauthor Nancy Rothbard).
- Published an article titled, “Organizational Achievement Values, High Involvement Work Practices, and Business Unit Performance” (with coauthors) in Human Resource Management in 2011.
- Had the presentation titled “Demography, Emotional Expressivity, and Undermining in a Female-Dominated Organization” (with coauthor), published in the proceedings from the Academy of Management Annual Meeting in 2011.
- Awarded the “Best Published Paper of 2010” from the Journal of Organizational Behavior in 2011.
- Published an article titled, “Reducing the Backlash Effect: Self-Monitoring and Women's Promotions” (with coauthors) in the Journal of Occupational and Organizational Psychology in 2011.
- Presented the paper titled “What's Love Got To Do With It? A Longitudinal Study of the Influence of a Culture of Companionate Love on Employee and Client Outcomes in the Long-Term Care Industry” (with coauthors) at the Wharton Leadership Conference in Philadelphia, Pennsylvania in 2012.
- Presented the paper titled “Demography, Emotional Expressivity, and Undermining in a Female-Dominated Organization” (with coauthor) at the Academy of Management Annual Meeting in San Antonio, Texas in 2011.
- Published an article titled, “Organizational Achievement Values, High Involvement Work Practices, and Business Unit Performance” (with coauthors) in Human Resource Management in 2011.
Teaching Interests
- Organizational behavior
- Organizational culture
- Principles and practices of management
Media Clippings
- November 21, 2024 - Harvard Business Review
When Expressing Gratitude to Employees, Timing Matters - November 13, 2024 - Leavey School of Business
Beyond the Thanksgiving Table: Professor Hooria Jazaieri Explores the Benefits of Expressing Gratitude in the Workplace - April 23, 2024 - The Academic Minute
Mandy O’Neill, George Mason University – Does Your Workplace Have a Culture of Anxiety? - August 18, 2023 - Smartbrief
Sexist humor at work is even more toxic than you thought - June 3, 2023 - BBC's Business Matters
Discussion on anger in the workplace, starting at 26:30 - June 15, 2021- Forbes
Here are Two Clear Ways Executives Can Help Close the Burnout Gap - March 12 - The Atlantic
Only Your Boss Can Cure Your Burnout - March 12 - Harvard Business Review's Women at Work Podcast
Managing Burnout - August 23, 2019 - Psychology Today
Is Your Workplace Thriving? - August 8, 2019 - Business Insider
Women Are Taking on 'Invisible Tasks' That Lead to Burn Out and Keep Them From the C-Suite. Here's What They Are - and How to Stop Them - March 23, 2018 - Harvard Business Review
Emergency Responders and the Dangers of "Masculinity Contests" - March 1, 2017 - The Washington Post
Snapchat's IPO Filing Comes with an Unusual Investor Warning - February 18, 2017 - theday
The hidden life of the office candy dish and what it means when you take a piece - February 13, 2017 - The Washington Post
Why Few People Dare to Eat the Boss's M&Ms - February 2, 2017 - Quartz
Social contagion makes it easy to spread fear and hate. Here’s how to spread their opposite - September 20, 2016 - The Washington Post
Is sexism really the reason the election is so close? - March 31, 2016 - The Business of Fashion
You Feel Me? Why Emotional Culture Matters at Work - January 6, 2016 - Harvard Business Review
Quantifying Your Company’s Emotional Culture - January-February 2016 - Harvard Business Review
Manage Your Emotional Culture - November 6, 2014 - Inc.com
Why Pressuring Your Employees to Perform Is Sure to Backfire - October 30, 2014 - Knowledge@Wharton
Stressed Out by Work? You’re Not Alone - April 2, 2014 - Knowledge@Wharton
Why Fostering a Culture of ‘Companionate Love’ in the Workplace Matters - January 13, 2014 - Harvard Business Review
Employees Who Feel Love Perform Better - September 23, 2013 - The Huffington Post
True or False: Men Earn More Money and Promotions Because They Work More Hours Than Women - May 20, 2013 - Quartz
Women fall behind men at the top because they don’t put in enough hours